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What is the typical performance advantage gained from using SunPower Maxeon panels?
A SunPower Maxeon solar panel can provide up to 85% more energy over its lifetime1 Power output varies by installation and location. Please consult your installer partner about expected output for the life of your system. compared to other panels. It has a strong power output advantage from day one and maintains that power advantage over time with a .2% annual degradation rate. With its industry-leading 40-year warranty, this panel will grow in value over time.
What happens during power outages?
Your system will automatically shut down. Safety requirements prohibit the system from producing electricity during a power outage or blackout, because there is a chance that the system could feed electricity into the electric grid while utility workers are accessing the grid. The system will restart automatically when power is restored.
If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
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Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
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