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If a replacement is needed, who will provide the service?
If an issue is detected via the Enlighten monitoring platform, please contact Enphase Customer Support. If the issue is related to the microinverter, Enphase will provide any service required under their warranty coverage. If Enphase determines the issue is related to the panel, the service will be transferred and supported by Maxeon Solar Technologies under the appropriate SunPower panel line warranty.
How can I attach the Interconnection tabs to the cells?
There are a number of methods but often cell customers use a soldering iron. Also we have an instruction guide that explains how to connect the cell and tabs so feel free to contact us from the inquiry page.
How is surplus solar production controlled?
Enphase microinverters offer export control by reducing power production at each microinverter to maintain export to a defined power level—which can be zero for a zero-export site. The microinverters do not offer control of surplus power beyond export to the electricity network.
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Call our toll-free number 1 800 786 769 or email us at CustomerService.Australia@maxeon.com.
We are here to help and answer any questions you might have about your solar project!
